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Publishing and Organizing Website Documents

Document ManagementCommunity WebsiteUpdated October 8, 20262 min readBeginner

Your Documents library is the single home for community files: CC&Rs, meeting minutes, insurance certificates, newsletters. Organize them in folders and choose who can view each one, so owners find what they need without calling you.

1. Open the Document Library

Click Documents in the main navigation. The left side lists All documents, Recent, Starred, Trash and your folder tree. Each folder shows how many items it holds and who can see it. Use the search box (press / to jump to it) to find any file or folder, and switch between grid and list view.

The Documents library with a folder tree on the left and a grid of folders such as Governing Documents, Meeting Minutes and Insurance, each marked Property Owners
Folders on the left and in the grid with who can see each one

2. Create Folders with a Right-Click

Right-click any empty space in the library to open the menu. Choose New folder and type a name, or choose New folder with options to set who can see it as you create it. Upload files and Upload folder are in the same menu.

The right-click menu on empty space in the document library with New folder, New folder with options, Upload files and Upload folder
Right click empty space for new folders and uploads

Tip: The menu shows keyboard shortcuts. Press N for a new folder, U to upload files and F to upload a whole folder, without touching the mouse.

Name folders by category, such as Governing Documents, Meeting Minutes or Budgets & Financials. To nest one, open a folder and create a folder inside it, for example 2026 inside Meeting Minutes.

3. Work with a Folder or File

Right-click a folder or file to act on it. You can Open, Star, Rename, Move to another folder, Change visibility, Download as zip, add a New subfolder or Delete. Tick several items to get the action bar at the bottom for Move to, Download .zip, Star, Visibility and Delete in one go.

Note: Deleted items go to Trash first, so you can bring them back.

4. Upload Files

Drag files or whole folders into the library, paste an image, or use Upload files or Upload folder from the menu. Open a folder first to upload straight into it. Click Upload with details to add a title and description and choose who can see the file.

The Upload Document dialog with file drop area, title, description and who can view this document options
Upload with details lets you set the title and visibility

5. Choose Who Can See It

Right-click a folder or file and open Change visibility.

The right-click menu on a folder with the Change visibility submenu showing All residents, Board only and System only
Pick who can see the folder or file
  • All residents: owners can see it in the portal.
  • Board only.
  • System only: only people who sign in to the dashboard.

Files inside a folder inherit its visibility unless you set their own.

Note: Owners see documents in the Documents Library section of the resident portal, which you can switch on or off under Operations > HOA Website > Members Portal.