Privacy Policy

Perfect HOA Privacy Policy

At Perfect HOA, Inc., we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose information when you use our services (“Services”) and describes the choices you have regarding your data.

By using our Services, you agree to the collection and use of information as described in this policy. Unless defined in this Privacy Policy, terms used here follow the definitions in our Terms and Conditions.

INFORMATION WE COLLECT
We collect information to serve you and improve our Services. This may include:

Personal Data: name, email address, phone number, mailing address, and payment information (if applicable).
Usage Data: IP address, browser type and version, operating system, pages visited and time spent, unique device identifiers, and diagnostic/performance data.
Cookies & Tracking Technologies: we and our partners use cookies and similar technologies to improve your experience. You can control cookies through your browser settings.

HOW WE USE YOUR INFORMATION
We use the information we collect to:

Provide and maintain our Services
Enhance and improve our software and user experience
Communicate with you, including marketing and promotional messaging
Analyze usage trends and improve platform functionality
Process transactions and provide customer support
Comply with legal obligations and enforce our policies

SHARING & DISCLOSURE
We may share your information in the following circumstances:

Third-Party Service Providers: with trusted providers that help deliver and improve our Services (e.g., hosting, analytics, payment processing, marketing).
Third-Party Integrations: our Services integrate with providers such as Plaid, Stripe, Twilio, PostGrid, Slack, and others. We may share certain data as needed to facilitate payments, communications, and document delivery. Use of these services is subject to their own privacy policies.
Legal Compliance: to comply with legal obligations, government requests, or to enforce our rights and policies.
Business Transactions: in connection with a merger, acquisition, or sale of assets.

TRANSFER OF DATA
We may process your information on servers outside your city or state, where privacy laws may differ. By using our Services, you consent to these transfers.

YOUR DATA CHOICES AND RIGHTS

Access and Update: review and update the personal information you provide us.
Marketing Preferences: opt out of marketing communications by clicking “Unsubscribe” in our emails or contacting support.
Data Deletion: request deletion of your personal data, subject to legal or contractual retention obligations. We process deletion requests within 30 days unless otherwise required by law.

SECURITY OF YOUR INFORMATION
We use security measures to protect your personal information from unauthorized access, disclosure, or misuse. No method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

CHILDREN’S PRIVACY
Our Services are not intended for use by children under 18, and we do not knowingly collect personal information from minors.

DATA RETENTION
We retain personal data for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Upon request for account deletion, we remove personal data within 30 days unless otherwise required by law.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. We will notify you of significant updates by email or through a notice on our Services. Please review this policy periodically for the latest information.

Email: support@perfecthoa.com

Address: 4690 Lipscomb Street NE, Suite 3D, Palm Bay, FL 32905

Effective Date: September 13, 2025